At PhoeniTech, we place the highest importance on protecting the privacy of our users. This policy aims to explain how personal data is collected, processed, used, and shared, in addition to the rights granted to the user under applicable laws and regulations.
Last updated: August 2025
1. Data We Collect
- Personal information: full name, email address, phone number.
- General information: usage of the requested service, your inquiries or requests.
- Technical data: IP address, device and browser type, usage data (such as visited pages).
- Any additional data entered via forms, email, or similar tools.
2. How We Use Data
- To provide you with the requested services and products.
- To respond to your inquiries and requests.
- To improve our services and overall user experience.
- To send notifications or updates (with your consent).
- To comply with legal and regulatory requirements.
3. Data Protection
- We apply a set of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
- Encryption of data during electronic transmission.
- We maintain backups of data and similar protective measures.
- Access is restricted only to authorized employees.
4. Data Sharing
- We do not sell or exchange your data with any third party.
- Data may be disclosed if required by law or upon an official request from competent authorities.
5. Cookies
- We use cookies to improve user experience and analyze website performance.
- You can modify your browser settings to disable cookies, but this may affect some website functions.
6. User Rights
- You have the right at any time to:
- Request access to or obtain a copy of your personal data.
- Request correction or updating of your data.
- Request deletion of your data (unless retention is legally required).
- Object to the processing of your data in certain cases.
7. Privacy Policy Updates
- We reserve the right to modify this privacy policy at any time.
- Any changes will be published on this page with the updated effective date.
- If you have any questions, you can contact us through the contact page.
